Senior Technical Writer

About ArangoDB

At Arango, we believe the first generation of enterprise AI missed something essential: context. LLM models are powerful, but they don't understand the context needed to deliver accurate answers.

Arango provides a trusted data foundation for the next wave of Enterprise AI with graph-based Contextual AI — transforming enterprise data into a System of Context that truly represents the business, so LLMs can deliver better outcomes with unlimited scale and cost efficiency.

The Arango AI Data Platform gives developers a single, integrated environment to build and scale AI-powered applications without the complexity of stitching together multiple databases and tools. At its core is a massively scalable multi-model database that unifies graph, vector, document, and key-value data with full-text, geospatial, and vector search — creating the System of Context, the bridge between enterprise data and LLMs.

We’re a global team based in California and Cologne, united by curiosity, collaboration, and a passion for helping developers, data engineers, and technology leaders innovate faster and smarter with AI. Trusted by NVIDIA, HPE, the London Stock Exchange, the U.S. Air Force, NIH, and Articul8, Arango powers enterprise AI with context, confidence, and scale. We are a proud member of the NVIDIA Inception Program and the AWS ISV Accelerate Program. 

If you’re excited about shaping the future of Contextual AI, come build with us.

Location: Europe, remote. Only candidates in Europe will be considered for this position.

Key Responsibilities:

• Documentation Development: Create, update, and maintain high-quality documentation for Arango’s products (AI Suite, Data Platform, ArangoDB core).
• Complex Feature Simplification: Translate complex concepts into clear technical content (getting started guides, how-to guides, tutorials, integration guides, hands-on labs, release notes, etc.)
• API Documentation: Document REST APIs using OpenAPI/Swagger specifications.
• Collaboration: Partner closely with Engineering, Product, and Marketing teams to document new features, ensuring accuracy and technical depth.
• Doc-as-Code Workflow: Manage the documentation lifecycle using GitHub, Markdown, and static site generators (Hugo).

Required Skills and Qualifications:

• Writing & Communication:
  •  3-5 years of experience in technical writing for complex technologies, i.e., database, SaaS, or cloud industries.
  • Proven ability to produce well-structured, clear, and accurate documentation in English.
  • Ability to ask the right questions as well as to conduct your own research to understand concepts and products.
• Docs-as-Code: Proficiency with Markdown, Git/GitHub, and static site generators (specifically Hugo). Experience with CI/CD pipelines for automated doc builds. Experience with HTML/CSS.
• API Documentation: Proven experience documenting REST APIs. You must be comfortable with the OpenAPI specification.
• Technical Literacy and Code Samples: Ability to read code (like Python, cURL/API) to create code samples and examples.
  • Comfortable working in terminal environments and using Docker.
  • (Strong) technical understanding of database systems, APIs, software development, machine learning, and distributed computing.
• Visual Communication: Creating videos and architectural diagrams to illustrate complex concepts.
• SEO & Analytics: Experience using Google Analytics or Algolia search data to optimize documentation discovery.

Nice to Have

• Graphs, AI & Data Science Experience: Graph Databases, GraphRAG, Graph Machine Learning, LLM frameworks. 
• Python, Jupyter Notebooks, or Machine Learning lifecycle tools.
• Cloud & Infrastructure: Kubernetes and LMS systems, or lab environments.

Why Join Us

You have the chance to play a key role in building the next great enterprise data and AI company! You'll be selling our category-defining technology, already trusted by innovative global brands, while partnering closely with an elite team of Sales, Product, and Engineering leaders. If you thrive in a culture that prizes excellence, autonomy, and accountability, you'll fit right in. We back up that culture with a competitive compensation plan that includes uncapped variable earnings and meaningful career growth opportunities.

Our headquarters is in San Francisco (US) and we have an office in Cologne (Germany), but most of our diverse team works remotely worldwide. So, do you prefer your desk at home or do you want to join us at one of our locations? Your choice.